Q&A

FAQ

【Hotel / Guest rooms】
Does the price vary depending on the number of people staying in one room?
The price per person is basically the same, but if only one person is using the facility, the price will be higher.
【Hotel / Guest rooms】
Can I check in early or check out late?
Early check-in and extended check-out times are subject to availability.
The extension fee is 4,000 yen (excluding tax) per hour, and check-…Continue reading
【Hotel / Guest rooms】
Is it okay if I check in late?
There is no problem, but please contact us if you will be arriving after 7pm.
【Hotel / Guest rooms】
Can you issue a receipt?
Tickets paid on-site can be issued here.
If you pay in advance, you can issue the ticket online.
【Hotel / Guest rooms】
If I reserve multiple rooms, can I arrange for them to be next to each other?
If you contact us after making a reservation,
We will confirm room availability and accept requests for adjacent rooms.
If the adjacent room…Continue reading
【Hotel / Guest rooms】
What are the check-in and check-out times?
Check-in is from 3pm and check-out is by 11am.
【Hotel / Guest rooms】
How many months in advance can I make a reservation?
Reservations can generally be made up to six months in advance.
*The timing of stock release may vary depending on the season.

Reservations and Inquiries

Please contact us if you have any questions.

0439-27-1415

Reception hours: 10:00 to 20:00