Reservation confirmation/cancellation
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BAYSIDE KANAYA
0439-27-1415
Reservation
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  2. Q&A

Q&A

FAQ

FAQ

  • 【Others】

    Can I prepare a cake or bouquet for anniversaries (birthdays)?

    We can only provide cakes.Please place your order at least 5 days before your stay.Please note that we do not currently offer bouquets, so w…Continue reading
  • 【Use with children】

    Please tell me the child rates

    Junior high school students and above:Same price as adults(Please book as an adult)
    Elementary school-aged children(Those aged 6 years or ol…Continue reading
  • 【Meals / Restaurants / Bars】

    Could you please tell me more about your breakfast style?

    You can enjoy colorful dishes such as salads, soups, and sandwiches made with lettuce grown on our own farm, in the comfort of your room.For…Continue reading
  • 【Pets】

    Pet usage fees and number of pets

    Pets, including dogs and cats, are welcome to stay with us.
    The cost is 3,000 yen per dog per night, excluding tax.
    (Up to two dogs weighing…Continue reading
  • 【Hotel / Guest rooms】

    What are the check-in and check-out times?

    Check-in is from 3pm and check-out is by 11am.
  • 【Hotel / Guest rooms】

    Does the price vary depending on the number of people staying in one room?

    The price per person is basically the same, but if only one person is using the facility, the price will be higher.
  • 【Hotel / Guest rooms】

    Can I check in early or check out late?

    Early check-in and extended check-out times are subject to availability.
    The extension fee is 4,000 yen (excluding tax) per hour, and check-…Continue reading
  • 【Hotel / Guest rooms】

    Is it okay if I check in late?

    There is no problem, but please contact us if you will be arriving after 7pm.
  • 【Hotel / Guest rooms】

    Can you issue a receipt?

    Tickets paid on-site can be issued here.
    If you pay in advance, you can issue the ticket online.
  • 【Hotel / Guest rooms】

    If I reserve multiple rooms, can I arrange for them to be next to each other?

    If you contact us after making a reservation,
    We will confirm room availability and accept requests for adjacent rooms.
    If the adjacent room…Continue reading
  • 【Hotel / Guest rooms】

    How many months in advance can I make a reservation?

    Reservations can generally be made up to six months in advance.
    *The timing of stock release may vary depending on the season.

Reservations and Inquiries

Please contact us if you have any questions.

0439-27-1415

Reception hours: 10:00 to 20:00

info@bayside-kanaya.com